Effective Date: August 5, 2026

Srushti Handicrafts ("Srushti", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

When you interact with our website, we may collect personal information, including name, Billing and shipping address, Email address, Mobile or telephone number, Order and purchase details, Communication with our customer support team, Any information you voluntarily provide through enquiry forms, WhatsApp, email, or phone.

Providing this information is voluntary, but certain information is required for us to process and deliver your orders.

When you browse our website, certain information is collected automatically, including:

• IP Address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location based on IP

This information helps us improve website performance, security, and user experience.

Our website uses cookies and similar technologies to:

• Remember your preferences
• Maintain your shopping cart
• Improve website functionality
• Analyze visitor behaviour
• Measure website performance
• Support advertising and remarketing campaigns

You may disable cookies through your browser settings; however, some features of our website may not function properly.

We use your information to:

• Process and fulfil your orders
• Verify transactions
• Arrange domestic and international shipping
• Respond to enquiries
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and website
• Detect and prevent fraud
• Comply with legal obligations
• Send promotional emails or offers if you have chosen to receive them

When you place an order, we collect information necessary to process your purchase, including billing details, shipping address, contact information, and payment confirmation.

Payments are processed securely through trusted third-party payment gateways. Srushti Handicrafts does not store your complete credit or debit card information.

To fulfil your orders, we may share your name, delivery address, email address, and telephone number with trusted courier and logistics partners.

This information is used solely for shipping, delivery, and order tracking.

If you subscribe to our newsletter or choose to receive updates, we may send information about new arrivals, exhibitions, offers, and events.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

We may use trusted third-party providers for:

• Payment processing
• Shipping and logistics
• Website hosting
• Analytics
• Email communications
• Customer support

These service providers receive only the information necessary to perform their services and are not permitted to use your information for their own marketing purposes.

We may use Google Analytics, Google Ads, and similar technologies to understand website usage, improve our services, and display relevant advertisements.

Google and other advertising partners may use cookies or similar technologies to provide personalised advertisements based on your browsing behaviour.

You can manage your advertising preferences through your Google account or browser settings.

Srushti Handicrafts does not sell, rent, or trade your personal information.

We may disclose information only:

• To payment processors
• To shipping partners
• To technology providers supporting our website
• When required by law
• To protect our legal rights or prevent fraud
• In connection with a merger, acquisition, or business transfer

Protecting your information is important to us.

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Although we take commercially reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.

We retain your information only as long as necessary to:

• Fulfil your orders
• Provide customer service
• Maintain business records
• Comply with applicable legal and tax requirements
• Resolve disputes
• Enforce our agreements

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Request deletion of your personal information where legally permissible
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.

Our website is intended for general audiences and is not directed toward children under the age of 18. We do not knowingly collect personal information from children.

Srushti Handicrafts serves customers worldwide.

By placing an international order, you understand that your information may be processed in India for order processing, payment verification, shipping, customer support, and related business operations.

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any changes will be posted on this page along with the revised Effective Date.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Srushti Handicrafts

Address: [Your Complete Business Address]

Phone: +91-XXXXXXXXXX

Email: info@srushtihandicrafts.com

Website: https://srushtihandicrafts.com